Postcoder records error information within your account to help you quickly debug issues.
Log into your account to review details of recently recorded errors.
HTTP status codes
The HTTP status code contained within each response shows whether or not your request was successful.
|HTTP status code||Description|
|200||Request was successful|
|403||Account error (e.g. Insufficient credits or invalid API key)|
|404||Request error (e.g. Invalid method name used)|
When first getting started with Postcoder, the following information may help with troubleshooting 403 errors.
|HTTP status code||Error information||Suggested fix|
|403||Browser direct lookups exceeded, retry later||By default, your API key's security settings block too many lookups coming from a single unrecognised IP address. Increase your rate-limit for unlisted IP addresses, or consider whitelisting your server's IP address.|
|403||The server IP address is not registered||When an API is not enabled for public access, every IP address that makes a request using it must be whitelisted. If you trust the displayed IP address, you can add it to your whitelist in your account's security settings.|
|403||Account doesn't have access to required datasets||Your API key isn't currently enabled to access the dataset you are attempting to search (such as AddressBase Premium). You can request access at this link.|