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Back to Customer StoriesAn image of Loveholidays' landing page with search function

Speeding up the checkout process for dream holidays

Aerial view of holidaymakers visiting a shipwreck in a sandy cove

Everybody loves holidays, right?

loveholidays has a passion for travel and inspiring others to do so.

Their online booking platform has thousands of visitors a day and pre-COVID took a booking approximately every 46 seconds!

During 2020, despite all of the struggles associated with the pandemic, they still took over half a million bookings.

A dad and his toddler paddling in blue waves

We picked Postcoder because the API is simple to use.

David Annez
Head of Engineering at loveholidays
close up of a refreshing fruity drink next to a swimming pool

Speeding up the checkout process

As you can imagine, inputting the correct details when purchasing something as valued as a holiday is imperative.

The checkout is also the most uninteresting part of booking that treasured trip compared to the excitement of finding the right destination, so loveholidays wanted to ensure it was as speedy as possible while remaining accurate.

Using Postcoder was the sensible decision

“We picked Postcoder because the API is simple to use, we can scale appropriately and it supports many countries which we want to scale out to” explains David Annez, Head of Engineering at loveholidays.

The company were impressed with how performant Postcoder is and quickly got to work in setting things up.

David says, “It took us under a day to swap out our old system with Postcoder and we have been enjoying it ever since.”

View of a swimming pool with palm trees next to the ocean

It took us under a day to swap out our old system with Postcoder and we have been enjoying it ever since.

David Annez
Head of Engineering at loveholidays
Loveholidays website checkout page displayed on a phone sat on a green background.

The address lookup tool is proving successful as the bookings continue to roll in.

loveholidays take 90% of their booking online but the remainder are taken over the phone.

Telephone operators have expressed their appreciation for the speed and accuracy of Postcoder as well as how simple it is to use.

David adds, “We look forward to integrating the Eircode feature for our Irish customers over the coming months and are also excited to test the autocomplete functionality which we are confident will improve conversion for our customers”.

Need a holiday? Head to loveholidays to take a look at all they have to offer!