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Octopaye reduces errors and streamlines payroll with Postcoder

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Making payments smarter, safer and less stressful

Everybody likes getting paid on time, right? Octopaye makes that happen. As an HMRC recognised cloud-based payroll platform, they handle thousands of transactions each month, making sure employees get paid accurately and businesses stay compliant. With so many payments to manage, getting bank details right first time is absolutely critical.

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We chose Postcoder because its super reliable, easy to implement and scales perfectly with our growth.

Rob Gillman
Commercial Director at Octopaye
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Cutting out mistakes at the start

Incorrect bank information can cause delays, failed payments and unnecessary stress. Octopaye wanted a way to validate account details instantly, reducing errors and keeping payroll running smoothly. Efficiency and accuracy were key, helping them deliver a seamless experience for their customers.

Streamlined account verification

Postcoder works by checking the sort code and account number against official banking reference data, confirming that the combination is valid before any payment is made. This reduces the risk of failed payments and ensures the funds go to the correct account every time.

“We chose Postcoder because its super reliable, easy to implement and scales perfectly with our growth” says Rob Gillman, Commercial Director at Octopaye. He adds, “Testing was simple. Having trial credits to try things out was really useful and the support team were always on hand to help.”

An illustration of a lighthouse with Octopaye branding and promotional text about transparency and trust.

Testing was simple. Having trial credits to try things out was really useful and the support team were always on hand to help.

Rob Gillman
Commercial Director at Octopaye
An illustration of a laptop displaying a bank details form interface.

Seeing results straight away

Since using Postcoder, Octopaye has elevated its payment performance, reducing failures from incorrect bank details and driving even greater efficiency across the board. An Octopaye customer shared: “Octopaye’s verification functionality using Postcoder has transformed our onboarding. The integrated bank and address verification for bulk uploads is fast, accurate and reliable. We've seen significant efficiency gains and reduced errors.” Because payday should never come with surprises.

Octopaye makes sure payments go where they should; first time, every time.

See how it works at https://www.octopaye.com.