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Postcoder helps travel companies capture accurate customer data faster – reducing booking drop-off, improving post-booking communications and making every journey smoother from the very first form.
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Travel has the highest booking abandonment rate of any online sector
Travel customers are motivated and ready to book, but the booking process itself is often what stands in their way. Long, complex forms with multiple address and contact fields slow things down at exactly the moment you need lift-off.
Even if customers complete their booking, data entry errors create problems downstream: wrong delivery addresses for tickets and documents, unreachable customers and failed payment attempts.
Reducing friction in your booking flow isn't just a UX improvement. It's a direct revenue opportunity.
81%of travellers abandon a booking before completing it. Travel sites have the highest cart abandonment rate of the five key online sectors.Condor Ferries
What Postcoder does for travel and tourism
What is Postcoder?
Postcoder is a multi-feature API you can integrate into your website or app quickly and easily using pre-built integrations, sample code and API reference, all within clear and well-structured docs. You can be up and running in minutes with a free trial, and Postcoder's support specialists are always on hand if you need help.
The ultimate travel and tourism toolkit
The tools to take customers from search to booking without losing them along the way:
Address lookup
Fast address capture for billing, delivery and customer records that supports 249 countries and local address formats.
Email validation
Ensure booking confirmations, e-tickets and pre-trip communications reach real inboxes.
Mobile validation
Verify mobile numbers are genuine and live. Supporting UK and international mobile numbers for global traveller bases.
OTP verification
Protect account creation and high-value bookings with one-time password SMS authentication.
Bank validation
For direct debit payments or refunds, validate sort codes and account numbers in real time.
What our customers say
"Postcoder ensures that all the address data, the mobile number and the email addresses that our customers give us are correct. It really speeds up the process for our customers."
Julie Taylor Operations Director / Barrhead Travel
"We picked Postcoder because the API is simple to use and it supports many countries which we want to scale out to."
David Annez Head of Engineering / Loveholidays
"Postcoder ensures that the addresses our customers enter are correct and standardised. This has drastically cut down on errors and improved our customer satisfaction."
Niamh K. Head of Marketing and Digital Transformation / G2 review
Award-winning API with top performance, easy admin and great support
Businesses rate Postcoder 4.7 stars out of 5 on the world's most trusted software marketplace.
