Read Case Study

PROCare relies on Postcoder to support nationwide accessible housing delivery

A photo of an example bathroom from PROCare.

Helping accessible housing projects run smoothly with accurate address data

Supporting accessible housing projects at scale requires careful coordination, reliable systems and accurate information. PROCare supplies accessible bathrooms, wetrooms and adapted kitchens to housing providers, occupational therapists and contractors across the UK, helping support safer, more independent living.

With sales teams, surveyors, warehouse operations and delivery teams all working together across thousands of projects annually, accurate address data plays an important role behind the scenes. From arranging surveys to coordinating nationwide deliveries, getting address information right first time helps projects run more efficiently and reduces avoidable delays.

A modern bathroom with large grey wall tiles, a white sink on a dark wood plinth with a mirror over the sink and plants to the right of the sink and mirror.

Our sales and delivery team use Postcoder daily without even realising. It just works without any issues.
Adam Balmer
IT Manager at PROCare

A white, blonde woman in a wheelchair picking up a bowl of strawberries from a height adjustable upper kitchen cabinet in a wheel chair accessible kitchen.

Making address capture simple and reliable

PROCare needed an address lookup API that could integrate easily with its existing ERP system and support day-to-day operations without disrupting existing workflows.

Accuracy was especially important for helping validate delivery addresses correctly, supporting smoother project coordination and helping maintain the high level of service expected across accessible housing projects nationwide.

The business also wanted an enterprise-grade solution that was straightforward to implement, dependable enough for everyday operational use and capable of supporting the company as it continued to grow.

Dependable performance, year after year

PROCare chose Postcoder because it provides fast, accurate address lookup that integrates seamlessly with existing systems and workflows.

Adam Balmer, IT Manager at PROCare explains, “We've been using Postcoder since 2020. The initial setup was very easy, taking only about 20 minutes, and I really appreciate its ability to integrate with our existing systems to help validate delivery addresses accurately.”

The PROCare team use the service as part of the company's everyday operations, with Adam adding, “Our sales and delivery team use it daily without even realising. It just works without any issues.”

A photograph of a white wall tiled bathroom, with a green metal backless bench and wet room former.

The initial setup was very easy, taking only about 20 minutes, and I really appreciate its ability to integrate with our existing systems.
Adam Balmer
IT Manager at PROCare

User interface illustration showing the user experience of how PROCare use Postcoders address lookup API with a postcode. The illustration sits on a pastel purple background, a shade of the PROCare branding purple.

Supporting operational efficiency across the business

By using Postcoder across the business, PROCare benefits from accurate address capture that helps support efficient project coordination, delivery management and smoother day-to-day operations.

For more than five years, PROCare has relied on Postcoder to provide dependable address lookup that supports operational efficiency and reliable nationwide delivery across the business.

Find out more about PROCare